Customer Service Officer - IT

📋 Job Description

Provide technical support and assistance to customers via digital channels.
Handle IT-related queries, troubleshooting, and service requests.
Maintain customer service records and ensure timely resolution of issues.
Collaborate with internal teams to improve service delivery and customer satisfaction.
Work from the Head Office in Bengaluru, Karnataka.

✅ Eligibility Criteria

Graduate with a Diploma in IT or Bachelor's degree in Computer Science, Information Technology, or a related field.
Fresher candidates are eligible to apply.
Proficiency in basic IT tools and customer service skills is preferred.

🏆 Selection Process

Shortlisting of applications based on eligibility criteria.
Interview or written test for selected candidates.
Final selection based on performance in the interview/test.

📊 Key Information

Organization	Nabfins
Location / State	Karnataka
Job Location	Bengaluru, Karnataka
Category Eligibility	All (General, OBC, SC, ST, EWS eligible).
Experience Required	Fresher (no prior experience required).

📊 Nabfins Recruitment - Vacancy Details

Post Name	Total Posts
Customer Service Officer - IT	1
Total	1

📁 Required Documents

Updated resume/CV.
Proof of educational qualification (degree/diploma certificate).
Passport-sized photograph.
ID proof (Aadhaar/PAN/Passport/Driving License).
Experience certificates (if any).

🎓 Required Qualifications

📊 Vacancy Details

Total vacancy: 1 for the post of Customer Service Officer - IT.

❓ Frequently Asked Questions

Q. What are the educational qualifications required for the Customer Service Officer - IT position?

A. The candidate must have a graduate diploma in IT or a bachelor's degree in Computer Science, Information Technology, or a related field.

Q. Is prior work experience required for this role?

A. No, this position is open to freshers with no prior work experience.

Q. How can I apply for the Customer Service Officer - IT position?

A. Interested candidates can send their CV to the email address swathi.s@nabfins.org or [email protected].

Q. Where is the job location for this position?

A. The job is based in Bengaluru, Karnataka, India.

Q. What is the job code for the Customer Service Officer - IT position?

A. The job code for this position is Nabfins/OPS/1120.