Primary role involves customer acquisition and portfolio expansion for the branch by identifying new business locations and sourcing potential customers.
Responsible for post-disbursement installment collection from customers on scheduled dates.
Field-based position requiring frequent travel to target locations within Chhattisgarh.
Driver’s license and motorcycle ownership are mandatory for field operations.
NAB
🎓 12th Pass (Intermediate)
Customer Service Officer (Field Work) - Chhattisgarh
Nabfins
Total Vacancies
1
Job Location
Chhattisgarh (Raipur Region)
📋 Recruitment Overview
| Organization | Nabfins (Nabfins) |
| Job Category | Other |
| Eligibility Qualification | 12th Pass (Intermediate) (12th-pass) |
| Number of Vacancies | 1 Posts |
| Salary / Pay Scale | Not specified in the notification. |
| Gender Eligibility | both |
| Experience Required | Fresher’s are eligible; preference for 1-3 years of experience in similar roles. |
| Application Fee | No application fee is mentioned in the notification. |
📄 Details & Description
🎓 Eligibility Criteria
Minimum qualification: PUC/10+2 completed.
Must have strong command over written, spoken, and reading skills in the local language of Chhattisgarh.
Fresher’s are eligible to apply.
Preference given to candidates with 1-3 years of experience in similar field operations or customer service roles.
Must possess a valid driver’s license and own a motorcycle for field visits.
Must have strong command over written, spoken, and reading skills in the local language of Chhattisgarh.
Fresher’s are eligible to apply.
Preference given to candidates with 1-3 years of experience in similar field operations or customer service roles.
Must possess a valid driver’s license and own a motorcycle for field visits.
⚙️ Selection Process
Applications will be screened based on eligibility criteria and qualifications.
Shortlisted candidates may be called for a personal interview or field assessment.
Final selection will be based on performance in the interview and document verification.
Shortlisted candidates may be called for a personal interview or field assessment.
Final selection will be based on performance in the interview and document verification.
🏷️ Category Eligibility & Reservations
All categories (General, OBC, SC, ST, EWS) are eligible.
📂 Required Documents
Completed application form (downloadable from the official website).
Attested copies of educational certificates (PUC/10+2).
Attested copy of driver’s license.
Proof of motorcycle ownership (if applicable).
Passport-sized photographs.
ID proof (Aadhaar Card, PAN Card, or Voter ID).
Experience certificates (if applicable).
Caste certificate (if applicable).
Attested copies of educational certificates (PUC/10+2).
Attested copy of driver’s license.
Proof of motorcycle ownership (if applicable).
Passport-sized photographs.
ID proof (Aadhaar Card, PAN Card, or Voter ID).
Experience certificates (if applicable).
Caste certificate (if applicable).
💳 Application Fee Details
No application fee is mentioned in the notification.
❓ Frequently Asked Questions
Q.
What are the primary responsibilities of a Customer Service Officer (CSO) at Nabfins?
The primary responsibilities of a CSO include adding new customers, increasing the sustainable portfolio for the branch, identifying new business locations, sourcing and adding potential customers, and collecting installments from customers on scheduled dates after disbursement.
Q.
What are the minimum educational qualifications required for the Customer Service Officer position?
The minimum educational qualification required is completion of PUC/10+2 (higher secondary education).
Q.
Is prior work experience necessary for applying to the Customer Service Officer role?
No, freshers are eligible to apply. However, candidates with 1-3 years of experience in a similar job profile with exposure to field operations are preferred.
Q.
What are the mandatory requirements for the Customer Service Officer position?
The mandatory requirements include a valid driver’s license, possession of a motorcycle, and proficiency in the local language (written, spoken, and reading).
Q.
How can interested candidates apply for the Customer Service Officer position?
Interested candidates can send their resume to the provided email address: [email protected].