Telephone Operator Vacancy

- The High Court of Kerala has announced a recruitment drive for the position of Telephone Operator under the Non-Competitive Allotment (NCA) category for Scheduled Castes in Kerala.
- This vacancy is part of the Ranked List No. REC 3-1796/2024 dated 24.10.2025, and the ranked list will remain valid until a candidate is appointed.
- The role is based in Ernakulam, Kerala.
- The recruitment is exclusive to candidates belonging to Scheduled Castes in the State of Kerala only.

- Nationality: Indian citizen belonging to the Scheduled Castes in Kerala.
- Age Limit: Candidates must be born between 02/01/1981 and 01/01/2008 (inclusive).
- Age Relaxations:
Ex-servicemen, Ex-General Reserve Engineer Force, and Disembodied Territorial Army: Up to 5 years exclusion of service/unemployment period, provided they do not exceed 50 years of age.
Blind and Low Vision: Up to 15 years relaxation, subject to an upper age limit of 50 years.
Other Disabilities: Up to 10 years relaxation, subject to an upper age limit of 50 years.
Widows: Up to 5 years relaxation, subject to an upper age limit of 50 years.
- Educational Qualification:
Plus Two or equivalent qualification.
Diploma in Electronics awarded by a government-recognized institution.
Six months of experience as a Telephone Operator/Receptionist and in Computer Operation.
Fluency in English, Malayalam, and Hindi.
- All qualifications must be acquired on or before the date of closure of online applications (16/11/2026).

- Selection will be based on either a Written Test (if conducted) followed by an Interview, or directly on an Interview, depending on the number of applicants.
- Written Test (if conducted):
Duration: 75 minutes.
Total Marks: 100.
Structure:
- Diploma in Electronics Syllabus: 50 marks
- General Knowledge/Current Affairs: 30 marks
- Proficiency in English Language: 20 marks
Question Type: Objective type (100 questions, 1 mark each).
Negative Marking: 1/4 mark deducted for every incorrect answer.
- Interview:
Total Marks: 10.
* Minimum Passing Marks: 35% in the Interview.
- Admission Tickets: Downloadable three weeks prior to the Written Test (if applicable).
- Call Letters for Interview: Downloadable two weeks prior to the Interview.

Scheduled Castes (Kerala only)

- Plus Two or equivalent certificate.
- Diploma in Electronics certificate.
- Experience Certificate (six months as Telephone Operator/Receptionist and in Computer Operation).
- Caste Certificate (valid on the date of closure of online applications or certificate verification, in the format appended to G.O. (P) No. 11/2026/SCSTD dated 14.03.2026).
- Job-oriented physical and functionality certification for differently-abled candidates claiming age relaxation (as per G.O. (P) No. 5/2023/SJD dated 01.10.2023).
- Medical certificate and declaration for scribe facility or compensatory time (if applicable).
- No Objection Certificate / Service Certificate from the Head of Office or Department (for government employees).

No application fee is charged for this recruitment.