Customer Service Officer (Field Work) Recruitment

📋 Job Description

Primary role involves customer acquisition and portfolio expansion for branch operations.
Responsible for identifying new business locations and sourcing potential customers.
Post-disbursement, tasked with collecting scheduled installments from customers.
Field-based position requiring frequent travel to customer locations.
Driver’s license and motorcycle ownership are mandatory for job duties.

✅ Eligibility Criteria

Minimum qualification: PUC/10+2 (Senior Secondary) completed.
Must have strong command over local language and English (written, spoken, and reading).
Fresher’s are eligible to apply.
Preference given to candidates with 1-3 years of experience in similar field operations.
Must possess a valid Driver’s License.
Must own a motorcycle for field visits.

🏆 Selection Process

Applications will be screened based on eligibility criteria.
Shortlisted candidates may be called for an interview.
Final selection based on interview performance and document verification.

📊 Key Information

Organization	Nabfins (Nabard Financial Services Limited)
Location / State	All India
Job Location	Multiple states across India (AP, AS, BR, CG, GA, GJ, HR, JH, KA, KL, MP, MH, MZ, OD, PY, RJ, TN, TR, UP, WB, ML)
Category Eligibility	All categories (General, OBC, SC, ST, EWS) are eligible.
Experience Required	Fresher’s are eligible; preference for 1-3 years of experience in similar field operations.

📊 Nabfins Recruitment - Vacancy Details

Post Name	Total Posts
Customer Service Officer (Field Work)	1
Total	1

📁 Required Documents

Updated resume/CV.
Proof of educational qualification (10+2 certificate).
Driver’s License copy.
Motorcycle registration certificate (if applicable).
Passport-sized photographs.
Identity proof (Aadhaar Card/PAN Card/Voter ID).
Address proof (Aadhaar Card/Electricity Bill/Ration Card).
Experience certificate (if applicable).

🎓 Required Qualifications

📊 Vacancy Details

Total vacancies: 1 for Customer Service Officer (Field Work) role.
Post is open across multiple states in India.

❓ Frequently Asked Questions

Q. What are the primary responsibilities of a Customer Service Officer (CSO) at Nabfins?

A. The primary responsibilities of a CSO include adding new customers, increasing the sustainable portfolio for the branch, identifying new business locations, sourcing and adding potential customers, and collecting installments from customers on scheduled dates after disbursement.

Q. What are the minimum educational qualifications required for the Customer Service Officer position?

A. The minimum educational qualification required is PUC/10+2 completed.

Q. Is prior work experience necessary for this role?

A. No, freshers are eligible to apply. However, candidates with 1-3 years of experience in a similar job profile with exposure to field operations are preferred.

Q. What are the mandatory requirements for the Customer Service Officer role?

A. A valid driver’s license and a motorcycle are mandatory requirements for this role.

Q. What language skills are required for the Customer Service Officer position?

A. The candidate must have a strong command over the local language and English, both written and spoken.